Shipping policy
At Liana Toaster, we are committed to delivering your orders quickly and securely. This Shipping Policy explains how we process, ship, and deliver your products worldwide.
Processing Time
- Orders are typically processed within 2–4 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Method
- All orders are shipped using trusted delivery partners to ensure safe and reliable service.
- We offer cash on delivery (COD) as the only available payment method. Customers are required to pay the full order amount in cash at the time of delivery.
Delivery Time
- Delivery times vary based on the destination. Estimated delivery timelines are:
- Local orders: 5–7 business days
- International orders: 10–21 business days (depending on customs and destination country)
Shipping Charges
- Shipping costs may vary depending on the delivery location and order size. Applicable shipping fees will be communicated at checkout before order confirmation.
Order Tracking
- Once your order is shipped, you will receive tracking details (if available) to monitor the status of your shipment.
International Shipping
- Liana Toaster ships worldwide. However, delivery times may be subject to customs clearance, import duties, and local regulations, which are the responsibility of the customer.
Failed Delivery Attempts
- If a delivery attempt fails because the customer is unavailable or declines to pay cash on delivery, the order will be canceled. Additional shipping charges may apply for re-delivery.
Damaged or Missing Items
- If your order arrives damaged, incorrect, or with missing items, please contact us at [email protected] within 48 hours of delivery so we can resolve the issue promptly.
Contact Us
For any questions regarding shipping or delivery, please contact us at [email protected].